The Darkside of Enterprise 2.0 — Redux
June 16, 2010
Posted from Boston, MA
Update: More studies and research are available to warn us about risks of Enterprise 2.0. Awareness of these challenges is growing and now attention must be focused on how to effectively mitigate these risks.
The Enterprise 2.0 Conference in Boston has been the inspiration for this update. Six months ago I lamented on the lack of visibility on these studies, but now the mainstream media has picked up on some of these issues. The additional references reflect new information that I have collected.
Now that the challenges are recognized and better understood, I am of the opinion that greater personal responsibility is essential for the solution. Corporations can call attention to the problems and encourage good practices, but ultimately individuals control how they want to manage their attention.
For the original reference set, go here.
Flexible Access: The Impact of Workday Interruptions and Distractions caused by Enterprise 2.0 Technologies
Carr, Nicholas. “The Web Shatters Brain, Re-wires Focus,” Wired, May 24, 2010. http://www.wired.com/magazine/2010/05/ff_nicholas_carr. A recent article describing a range of challenges with E2.0 technologies.
Csikszentmihalyi, Mihaly. Flow: The Psychology of Optimal Experience, Harper, 2008. Classic work on how immersion in a task can create happiness.
Richtel, Matt. “Hooked on Gadgets, and Paying a Mental Price,” New York Times, June 6, 2010. http://www.nytimes.com/2010/06/07/technology/07brain.html?src=me&ref=technology. Article in a series from the New York Times raising issues of on-line habits and behaviors and abilities.
Always Available: The Impact of Enterprise 2.0 Intruding on our Time Off
“You Have Zero Friends” South Park Episode 104, April 7, 2010. http://www.southparkstudios.com/guide/1404. Likely to be a classic video satirizing the culture of Facebook.
Scelfo, Julie. “The Risks of Parenting While Plugged In,” New York Times, June 9, 2010. http://www.nytimes.com/2010/06/10/garden/10childtech.html. Another article in the series by the New York Times addressing impacts of multitasking while parenting.
Fisher, Anne, “Does Your Employer Help you stay Healthy?” Fortune July 12, 2005. http://money.cnn.com/2005/07/12/news/economy/annie/fortune_annie071205/index.htm. Study discussing issues of staying connected at work while on vacation.
Schwartz, Tony. The Way We’re Working isn’t Working, Free Press, 2010. This book discusses the work patterns of high performers: intervals of intense focus followed by downtime.
Always Virtual: The Impact of the Loss of Face Time with Colleagues
“Empathy: College Students Don’t Have as Much as They Used To, Study Finds,” Science Daily, May 29, 2010. http://www.sciencedaily.com/releases/2010/05/100528081434.htm. Recent report on the decline of empathy in college students.
Goleman, Daniel. Social Intelligence: The Revolutionary New Science of Human Relationships. Bantam Books, 2006. Thorough discussion of neurophysiology and how it affects the quality of our relationships.
Jaconani, Marco. Mirroring People: The Science of Empathy and How We Connect with Others, Picador, 2009. Detailed discussion of mirror neurons and their impact on learning and behavior.
Change is Hard: Adopting good practices to mitigate these risks is not easy
Siegel, Daniel. Mindsight: The New Science of Personal Transformation, Bantam, 2010. Siegel discusses why change is hard and what we can do about it.
A call for realism and personal responsibility
Ehrenreich, Barbara. Bright-sided: How the Relentless Promotion of Positive Thinking Has Undermined America, Metropolitan Books, 2009. Provocative book on how being positive can have unexpected negative consequences.
Gallagher, Winifred. Rapt: Attention and the Focused Life, Penguin Books 2009. Discussion on how taking ownership of our attention can improve our well-being.